Receptionist, Office Administrator, Project Coordinator.

• Schedule meetings and appointments
• Organise the office layout and order stationery and equipment
• Partner with HR to update and maintain office policies as necessary
• Organise office operations and procedures
• Coordinate with IT department on all office equipment
• Ensure that all items are invoiced and paid on time
• Manage contract and price negotiations with office vendors and service providers.
• Manage office budgets, ensure accurate and timely reporting
• Provide general support to visitors
• Assist in the onboarding process for new hires
• Address employees queries regarding office management issues (e.g., stationery, Hardware and travel arrangements)
• Liaise with facility management vendors, including cleaning, catering and security services
• MANCO meeting prep, including Management reports, minutes, agenda, and running the meeting efficiently.
• Completing tasks as allocated following the meeting. Report on office management issues at the board level.
• Maintaining insurance register and review of the policy annually
• Supplier negotiations and management
• Support staff management, resource allocation, and facilities to align with the needs of the firm and with a budget.
• Systems and facilities review to ensure they cater to the strategic plans of the firm
• Monitoring inventory and placing orders for employee usage.
• Interacting with clients and addressing any concerns or complaints.

• Project initiation

• Act as team point of contact for all Logistics and Technical support.

• Providing administrative support

• Risk Management

• Daily activity planning & monitoring

• Co-coordinating Team to gather for final reviews and discussions of the findings

• Assist in the final report writing process.

• Assisting with existing indicators and support for implementation of the

   project strategy

• Contributing specialised research skills to the various aspects of the project;

• Supporting researchers in the team to curate, analyse and publish data collected

   through the project   

• Assisting with administration and coordination of project activities;

• Participating and contributing to clients -wide activities.

• Assisting level of technical assistance and support of the implementation

   strategy

• Reviewing progress towards achieving targets to date as outlined in the MNCWH & N

   strategy.

• Identifying key implementation challenges

• Conducting of depth analysis of critical systematic bottlenecks.

• Identifying best practices and lessons learnt.

• Handling the Managing Director daily correspondence
• Organize and maintain effective filing systems for all company’s employees
• Opening and sorting Incoming mail. Arrange mail according to priority
• Bringing urgent material to Managing Director’s attention
• Arranging meetings on behalf of the Managing Director 
• Compiling meeting Agendas.
• Keep records of accounts payable
• Receivable make sure the filing systems are up to date
• Typing of documentation.
• Minutes of meetings
• Compiling and formatting presentations
• Management of the Managing Directors expenses
• Liaising across all levels of management and staff for queries
• Effective screening of telephone call and tool accurate messages
• Handling of queries in the Managing Director’s absence
• Dealing with confidential matters on behalf of the Managing Director
• All admin duties including Photocopying and faxing 
• Maintaining the photocopying and fax machine in the office
• Ensure there is sufficient paper and toner
• Attending to Managing Director’s visitors in friendly and professional manner
• Arrange for delivery and collection of any urgent documentation
• Bring to the Managing Director’s attention outstanding corrective actions
• Co-ordinate staff entertainment 
• Co-ordinate Managing Directors
• Co-ordinate HR staffs travel bookings accommodation reservation

• Processing of payroll
• Capturingof timesheets on Weekly and Monthly basis
• Assist AE in obtaining two telephonic references on all temps before assigning
• Photocopying& faxing
• Organize and maintain effective filing systems
• Preparing of purchase orders for company’s payments
• Assist in taking references as candidates are interviewed
• Fully brief all temps on assignments, rates and the Marula code of conduct 
• Keep records of accounts payable
• Typing of documentation.
• Responsible for the save keeping of verification documentation
• Capturing of basic customer information
• Managing and updatingof candidates records on database
• Assisting with answering of switchboard
• Capture all leave required
• Run a Batch Check Report
• Check all entries on the Batch Check Report
• Authorize Batch Check Report
• Extract into Paxsal
• Check Paxsal reports
• Branch Status report
• All Provisional report
• Check all Provisional reports vs.timesheets received

PA to MD Payroll Outsourcing(01 August 2009-30 April 2011)

• Handle the Managing Directors daily correspondence.
• Maintain an accurate filing system.
• Diary management.
• Arrange meetings on behalf of the Managing Director.
• Compile meeting agendas.
• Minutes of meetings.
• Typing of documentation.
• Compiling and formatting of presentations.
• Management of the Managing Directors expenses.
• Effective screening of telephone calls.
• Taking of accurate messages.
• Handle queries in the Managing Directors absence
• Deal with confidential matters on behalf of the Managing Director.
• Photocopying.
• Attend to the Managing Directors visitors in a friendly 
• Liaise with companies and organizations as required
• Bring to the Managing Directors attention outstanding corrective actions
• Coordinate customer entertainment i.e. restaurant reservations etc.
• Managing department’s staff meetings and team building activities

Call Centre Agent (01 May 2007-31 July 2009)

• Telephone etiquette
• Answering of calls as and assisting specific customers inquiries
• Update the existing databases with changes
• Follow up the calls of the client with clerical duties including
• Capturing of basic customer information
• Completion of follow-up information with internal and external clients 
• Managing temp payroll queries