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Service : owner manager From September 1986 To December 2005
Duties
September 1986 Opened J&B Auto Services. Both a Service Station and Workshop.
The petrol side of J&B Auto Services closed in 1993 when Trek Petroleum lease expired.
Qualified as a wheel alignment technician and specialized in the Volkswagen brand.
An accredited Avis Fleet Workshop and qualified in the maintenance of large fleets. i.e maintenance and refurbishment of fleet lease vehicles for resale through the car mall branches country wide.
Branches dealt with were mainly Randburg, Isando and Roodepoort
All vehicles sold at retail required an AA Certificate, a three-month guarantee and in some instances an extended warranty.
All vehicles were backed by the Avis brand name.
Business venture was closed in December 2005
As the Owner, was responsible for all aspects of running a small business. My responsibilities were as follows:
Dealing with queries at managerial level with all branch managers
Attending meetings with managers of Avis Fleet Services when required.
Dealing with all warranties within the Avis in-house Vistasure warranty policy.
Involved in all aspects of the refurbishment of vehicles
Liaison with the test station technical staff. Dealing with and solving problems on vehicles tested
Supplying detailed quotations of work required.
Sourcing and procurement of all spares Liaising with suppliers of spare parts.
Managing all work done in workshop.
Co-ordinating of all sub-let work in progress.
Invoicing of all work completed and collecting payment.
Managing and updating of stock requirements
Maintaining cost effectiveness in all aspects of running a workshop.
Producing and controlling of workshop budgets
Customer liaison
Monitoring market trends
Appointing, training and motivating staff
Working under pressure to meet set deadlines
Building - Construction : Operations Technical Manager From September 2007 To september2008
Duties
Managing a complete technical support structure for a site operation
Heading up a technical workforce of 48 people inclusive of local Nigerian and ex patriot technicians
Procurement and scheduling of spares and equipment to the site on Bonny Island, where we are responsible for all dry earth works on the Train 7 Oil and Gas Project.
Management of the workshop at base in Port Harcourt
Management of stock and implementation of controls, both on site and at base
Compilation of workshop-spares consumption reports.
Submitting insurance reports for damages to equipment on site.
Compiling investment requests for the purchase of new equipment.
Equipment used is caterpillar bulldozers, excavators, wheel loaders and Volvo dump trucks (a 40- a 35)
Automotive - Motor Vehicles : assisstant workshop manager From March 2007 To September 2007
Duties
Took on this position with the goal of gaining more experience in a large franchise operation regarding:
Workshop operations
Warranty claims and procedures
Customer service index.
Automotive - Motor Vehicles : Workshop Manager From February 2006 To February 2007
Duties
Fulfilling the roles of Service Advisor, Parts Manager and Service Manager.
Responsible for upgrading the service division at this branch so as to enable them to service the needs of customers in a more professional manner.
Control systems implemented, workshop control boards installed and automate workshop systems adhered to
Employed extra workshop staff so as to render a more efficient service and in so doing had a positive impact on workshop sales
Entertainment - Leisure : Workshop Manager From april 2005 To january 2006
Duties
Workshop Manager at Waterworld, the largest marine workshop in Southern Africa.
On a fixed term contract ending 31 January 2006.
Managed a staff of 30 permanent employees
Ran the workshop on the Marine side as a complete entity
Exclusive agents for all B.R.P. products, Mercury, Mercruiser, Mariner and all Johnson-Evinrude outboard motors.
Spent the last three months on the administrative side and was exposed to the Automate system, of which I am an efficient operator
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