Service Account Manager

• Product Range - Mill lining solutions
• Manage mining customers and accounts in Southern Africa
• Selling RME Products and solutions
• Driving profitable business growth
• Identify and meet the needs of current and perspective customers by promoting and selling RME solutions
• Develop and build relationships with internal and external customers and influencers
• Technical advise
• • Develops and builds relationship with internal and external customer and influencers
  • Achieves sales goals and Objectives in assigned territory as derived by business and marketing plans

• Manage the fuel retail independents market in Southern Africa, selling and marketing Gilbarco products and solutions and driving profitable business growth
• Identify and meet the needs of current and perspective customers by promoting and selling Gilbarco solutions
• Develop and build relationships with internal and external fuel retailers and influencers

• Manage existing and new customer relationship, Selling dow product and solutions and driving profitable business growth
• Identify and meet the need of current and perspective customer by promoting and selling dow solutions
• Develops and builds relationship with internal and external customer and influencers
• Achieves sales goals and Objectives in assigned territory as derived by business and marketing plans
• Dow solution selling include selling to direct indirect(distributes) and internal clients of varying sizes and technical needs

Market Development
Sept 2015 to December 2016

• Identifying business opportunities through extensive market Research in SA for plastics, coating,wter and consumer solution business
• Developing a key industry and market approach spanning multiple business units at Dow
• Leading projects on brand owner initiatives(Unilever,Tiger Brand,Woolworths ,P & G Henkel ,L'Oreal)
• Assessing a market and opportunities ,Construction a strategy and executing a full marketing mix through innovative new channels and enablers with cross functional teams

• Consulting with Petrochemical and Oil/Gas companies to register as a supplier/vendor for GOULDS pumps original equipment manufacturer (OEM).
• Support sales for Petrochemical/Oil and Gas market segment.
• Take sales lead on selected projects.
• Ensure that ITT regulations and commercial disciplines are applied.
• Ensure effective client contact, relationship building and management processes are in place in order to positively influence the client and create a pre-disposition to view ITT GOULDS Pumps as the preferred source of supply.
• Maintain contact with customers and gain knowledge of impending projects and provide market feedback.
• Negotiate orders, influencing all technical, commercial and legal details to mutual satisfaction of customers and company.
• Follow up on enquiries, orders and service related quotes.
• Prospecting of new business

• Providing sales support for the geological market segment 
• Take sales lead on selected projects.
• Ensure that SANDVIK regulations and commercial disciplines are applied.
• Ensure effective client contact, relationship building and management processes are in place in order to positively influence the client and create a pre-disposition to view SANDVIK as the preferred source of supply. .
• Maintain contact with customers and gain knowledge of impending projects and provide market feedback.
• Ensure that forecast and best prospect lists are produced to schedule and that sales contribute effectively to the SOP process.
• Negotiate orders, influencing all technical, commercial and legal details to mutual satisfaction of customers and company.
• Follow up on enquiries, orders and service related quotes.
• Actively pursue customer payments in line with schedules. Prospecting of new business.

• Support sales for the relevant market segments.
• Take sales lead on selected projects.
• Ensure that SULZER regulations and commercial disciplines are applied.
• Ensure effective client contact, relationship building and management processes are in place in order to positively influence the client and create a pre-disposition to view SULZER as the preferred source of supply.
• Maintain contact with customers and gain knowledge of impending projects and provide market feedback.
• Ensure that forecast and best prospect lists are produced to schedule and that sales contribute effectively to the SOP process.
• Negotiate orders, influencing all technical, commercial and legal details to mutual satisfaction of customers and company.
• Follow up on spares, reconditioning a service related quotes.
• Actively pursues customer payments in line with schedules

• Make outbound calls to provided internal and external data and close deals.
• Email and fax quotes.
• Receive inbound calls, handle queries and close deals.
• Client needs analysis.
• Identify and match the need.
• Provide the needed product ranging from Money care investment, Life Cover, Funeral Plan, Education plan and Hospital Cash plan.
• This is all done in accordance with compliance rules and regulations as determined in the National Credit Act, FIAS and FICA.
• Capture the sales made on system.

• Receiving inbound calls from clients and assisting them with their needs/queries.
• Resolve customer's queries.
• Make outbound calls to customers advising them of current promotions or give them feedback on their enquiries.
• Help walk-in customers with information, details or queries (one on one).
• Call existing customers and sell new packages.
• Upgrade customer's accounts

• Outbound calls with provided internal and external data and close deals.
• Client needs analysis.
• Identify and match the need.
• Provide the needed product ranging from bedding, crockery, pots, blankets etc. and appliances.
• Capture the sale made on system.
• This is all done in accordance with compliance rules and regulations as determined in the National Credit Act, FAIS and FICA.

• Overseeing the plant operations.
• Do the water analysis.
• Checking the metre reading and adjusting it according to the level requirements.
• Reporting faults.
• Compiling reports, spreadsheet and results.
• Laboratory Technician
• Receiving water samples from the plant.
• Do laboratory analysis to check impurities.
• Compile results.
• Compile reports and spreadsheet.