Department: Operations
ROLE OVERVIEW:
The Fleet Manager is responsible for overseeing the day-to-day functions of the fleet in combination with the use of both internal and external systems as well as available support teams to ensure that the Fleet objectives and monthly/yearly targets are met, being responsible for directing, coordinating, planning, and overseeing tasks and operations pertaining to transport activities.
OUTLINE DUTIES AND RESPONSIBILITIES:
- Oversees the Imports, Exports and Tracking teams and their related functions.
- Oversees the Discipline team and ensures related issues are timeously followed up and dealt with accordingly and escalated where necessary.
- Consult with the Legal team concerning discipline issues and provide solutions to pertinent issues which may affect the day-to-day running of the fleet.
- Monitors Loads available from Mozambique, Malawi and Zimbabwe to ensure vehicles are optimally used and that sufficient capacity is always provided to our customers by also incorporating driver management.
- Understands and leverages the company’s operating systems and communication devices, ensuring that reporting staff are using the systems and devices correctly and in full, to the benefit of the operation.
- Oversees KPI performance actively seeking to improve efficiencies within the fleet.
- Effectively and actively promotes a customer services approach understanding customer requirements and quality standards.
- Escalates issues or concerns that cannot be resolved to Management to address.
- Identifies and communicates any threats or weaknesses relating to Fleet performance, as is deemed relevant.
- Consistently promotes and adheres to Company policy, procedure, and legislation, including but not limited to, that relating to health and safety.
- From time to time, works on ad-hoc projects and undertakes other reasonable duties as required by senior management