Key Performance Areas
Engineering and Maintenance Control
- Diagnoses root cause of equipment failure and executes plan / takes action to rectify failure by performing repairs in a speedy manner.
- Ensures minimal equipment downtime and damage by repairing faults / defects / failures as speedily as possible.
- Ensures optimal equipment operation by the application of relevant technical and engineering practice, as well as by obtaining manufacturing process approval of equipment's operating condition.
- Supports and liaises with Production by identifying potential problems in a proactive manner; as well as resolving process-related problems and planned maintenance to production runs.
- Perform “first off" inspection on all process changes to determine exact state of equipment.
- Perform routine inspections to detect possible equipment failures or excess wears, make diagnosis and perform the necessary maintenance work.
- Periodically inspects manufactured product against quality requirements to ensure compliance with set standards.
- Coordinates availability of parts in order to perform / execute preventative maintenance routines.
- Root cause analysis performed.
- Failures / defects identified and rectified in a timely manner.
- Equipment downtime and damage minimized.
- Production support rendered – feedback received.
- Operating conditions of equipment optimal.
- Product quality standards upheld and complied with.
- Reports compiled and available in a timely manner (records kept – document control).
Compliance
- Operates within controls and procedures in order to ensure the integrity of company.
- Reports risks or areas of concern to management within area of responsibility.
- Promotes compliance with all relevant regulations and procedures to prevent fruitless, wasteful and irregular expenditure.
- Compliance with applicable regulations and procedures.
- Risks reported to Manager.
- Cost and expenditure monitored – waste minimized.
Cost Control
- Supports the effective and transparent use of financial and other resources.
- Limits expenditure, reduces costs and ensures deviations from budgetary limits are reported to direct Manager.
- Cost and expenditure monitored – waste minimized.
Customer Service
- Maintains effective working relationships with employees and customers to render highest quality of services.
- Identifies and solves problems whilst demonstrating a high level of integrity in line with company core values.
- Client / employee satisfaction index.
- Comebacks / discrepancies minimized.