Permanent - Digital Business Development Manager - Ekurhuleni (East Rand) - South Africa

Role Purpose:

To lead the growth of digital solutions within the RMS portfolio by identifying new business opportunities, driving digital transformation for clients, and aligning offerings with market needs. This role focuses on upselling digital services, enhancing client engagement, and supporting the transition to digital records management across Africa.

The successful candidate will take a proactive approach to identifying opportunities, building strategic relationships, and positioning the company RMS as a digital leader across the region.

Key Responsibilities:

• Develop and execute a digital business strategy for RMS aligned with regional goals.
• Identify and pursue new business opportunities in digital records management.
• Collaborate with marketing and sales teams to position digital RMS offerings effectively.
• Conduct market research to understand trends, client needs, and competitor activity.
• Build and maintain strong relationships with key clients and stakeholders.
• Lead digital campaigns and initiatives that support RMS growth.
• Translate complex digital concepts into clear, client-friendly solutions.
• Track performance metrics and report on digital sales growth and client engagement.

Work closely with internal teams to ensure seamless client onboarding and service delivery

Requirements:

• Minimum 5 years’ experience in business development, preferably in digital services or RMS.
• Proven success in client acquisition, retention, and revenue growth.
• Experience working in a target-driven environment with measurable KPIs.
• Strong commercial acumen and ability to tailor solutions to client needs.
• Excellent communication and stakeholder engagement skills.
• Ability to work across teams and manage multiple projects.
• Familiarity with digital records platforms and compliance standards (e.g., GDPR, POPIA).
• Strong understanding of digital marketing and transformation strategies.

Preferred Skills:

• Experience in the African market or emerging markets.
• Experience in solution selling and consultative sales approaches.
• Active participation in industry bodies or digital transformation forums.
• Project management certification or experience.
• Knowledge of sustainability and ESG-linked digital solutions