Permanent - Receptionist Administrator - Ekurhuleni (East Rand) - South Africa

Position: Receptionist Administrator

• We are seeking a highly organized and detail-oriented Receptionist Administrator to join our fast-paced recruitment firm. The Receptionist Administrator will play a crucial role in ensuring the smooth day-to-day operations of our office and providing exceptional customer service to all clients and candidates.
• Responsibilities:
• Greet and assist visitors in a professional and friendly manner
• Answer and direct phone calls to the appropriate staff members
• Manage incoming and outgoing mail and packages
• Maintain office supplies and equipment inventory
• Schedule appointments and meetings for staff members
• Keep the reception area clean and organized
• Assist with administrative tasks such as filing, data entry, and record-keeping
• Coordinate travel arrangements for staff as needed
• Support the recruitment team with sourcing and screening candidates
• Communicate with clients and candidates via phone, email, and in person
• Key Skills:
• Excellent communication and interpersonal skills
• Strong organizational and time management abilities
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Ability to multitask and prioritize tasks effectively
• Attention to detail and accuracy
• Ability to work independently and as part of a team
• Customer service orientation
• Knowledge of recruitment processes and terminology is a plus
• Experience with database management systems is preferred
• If you are a professional individual with a positive attitude and a passion for providing exceptional support, we encourage you to apply for the Receptionist Administrator position with our recruitment firm.

Position: Receptionist Administrator

• Excellent communication skills - ability to effectively communicate with clients, candidates, and team members via phone, email, and in person.
• Strong organizational skills - ability to maintain a high level of organization in a fast-paced recruitment environment.
• Attention to detail - must be able to carefully screen incoming calls, messages, and emails to determine priority and urgency.
• Basic computer skills - proficiency in Microsoft Office suite, email management, and database entry.
• Customer service oriented - providing exceptional customer service to all visitors, candidates, and clients in person and over the phone.
• Ability to multitask - managing multiple tasks simultaneously such as answering phones, scheduling appointments, and assisting with administrative tasks.
• Professional demeanor - ability to represent the recruitment agency in a positive and professional manner at all times.
• Problem-solving skills - ability to quickly identify and resolve issues that may arise in daily operations.
• Strong time-management skills - prioritize tasks to ensure all responsibilities are completed in a timely manner.
• Confidentiality - maintaining strict confidentiality regarding sensitive information and candidate details.
• Responsibilities and Duties:
• Greeting and assisting visitors to the office in a professional and friendly manner.
• Answering and directing incoming phone calls to the appropriate team member.
• Scheduling appointments and managing calendars for recruitment consultants.
• Assisting with administrative tasks such as data entry, filing, and document preparation.
• Managing incoming and outgoing mail, packages, and deliveries.
• Maintaining office supplies and ensuring the reception area is clean and organized.
• Collaborating with the recruitment team to provide support as needed.
• Booking travel arrangements for consultants and candidates when necessary.
• Assisting with coordination of recruitment events, such as job fairs and career expos.
• Providing general administrative support to ensure the smooth functioning of the office.
• Key Skills:
• Communication
• Organization
• Attention to detail
• Computer proficiency
• Customer service
• Multitasking
• Professionalism
• Problem-solving
• Time-management
• Confidentiality