Job Purpose
To efficiently provide operational support to the company's Procurement by ordering and purchasing of quality items / products at the best price, to ensure optimal customer satisfaction and sustainable growth. To furthermore ensure such items / products, dealings and operations comply with the necessary regulations, policies, procedures and standards.
Key Performance Areas
- Procurement and Purchasing Operations.
- Compliance.
- Cost Control.
- Customer Service.
Procurement and Purchasing Operations:
- Receive and respond to direct requests from clients, customers, and BLM, ensure these needs are understood and deliver results to their satisfaction.
- Source appropriate suppliers, request 3 quotations, select approved supplier to purchase from at the best quality, negotiate price to acquire the best price.
- Provide the client / customer with a formal quotation from the supplier, follow up to confirm the purchase.
- Place orders with supplier, complete a purchase order, confirm the order to expedite the delivery with the approved supplier to the company.
- Hand the order over to Logistics and inform the client the order is on site.
- Keep the necessary administration / documentation / spreadsheets and master data and updated so that it is available electronically
Compliance:
- Adhere to and comply with regulations, quality standards and SOP’s to ensure tasks are executed and completed in the prescribed manner.
- Operate within controls and procedures to ensure personal health, safety and security of work colleagues is maintained.
- Ensure confidentiality of information to maintain the integrity of the company.
- Identify and report risks or areas of concern to management within area of responsibility
Cost Control:
- Promote the effective and transparent use of financial and other resources.
- Monitor expenditure and ensure spending occurs within budgetary limits and the company's financial guidelines, report deviations to the direct Manager.
- Explore opportunities to control and reduce costs
Customer Service:
- Maintain effective working relationships (both internal and external), as well as credibility between managers, peers, team members, customers and suppliers to provide the highest level of service.
- Identify and solve problems creatively whilst demonstrating a high level of integrity in line with the company's core values.
- Provide support and advice to customers by addressing and resolving problems in a professional manner, in line with the company's values