Purpose of the Job:
- Responsible for providing comprehensive administrative and operational support to the National HR Manager.
- This role ensures the smooth execution of HR processes across all regions, including HR administration, employee records management, recruitment support, payroll administration assistance, disciplinary process support, and compliance tracking.
- The role is critical in maintaining accurate HR systems, documentation, and daily operational HR activities to enable effective HR service delivery across the business.
Key Responsibilities and Duties:
HR Administrative Support:
- Provide full administrative support to the National HR Manager and HR department.
- Maintain and update employee records, personnel files, and HR databases.
- Ensure all HR documentation is accurately filed and up to date.
- Draft HR-related correspondence, contracts, and standard documents
Recruitment & Onboarding Support:
- Assist with job postings, CV screening, and interview scheduling.
- Coordinate onboarding processes including induction packs and documentation.
- Ensure all new employee documentation is completed and correctly filed.
- Support consistent recruitment administration across all regions.
Payroll & Time Administration Support:
- Assist with monthly payroll preparation and checking of employee data.
- Capture and maintain leave records, attendance, and timekeeping systems (PRP or similar).
- Support accurate submission of payroll-related inputs within deadlines.
Employee Records & Compliance Administration:
- Maintain up-to-date employee files in line with company and legal requirements.
- Assist with audits of personnel files, contracts, and compliance documentation.
- Ensure all mandatory HR documentation is complete and properly stored.
Disciplinary & HR Process Support:
- Assist with scheduling disciplinary hearings and preparing documentation packs.
- Maintain accurate records of grievances, warnings, and disciplinary actions.
- Assist in initiating disciplinary processes under the guidance of the National HR Manager.
- Provide administrative and procedural support during disciplinary hearings.
- Chair disciplinary hearings where appropriate, under supervision and delegation from the National HR Manager.
- Ensure all disciplinary procedures are conducted in line with company policy and labour legislation.
Training & Development Administration:
- Assist with coordination of training sessions and maintaining training records.
- Support tracking of employee development and skills documentation.
- Assist in compiling basic training reports when required.
HR Systems & Reporting Support:
- Capture and maintain data in HR systems and spreadsheets.
- Assist in generating basic HR reports and dashboards.
- Ensure accuracy and consistency of HR data across systems.
General HR Support:
- Provide day-to-day HR administrative support to stores and regional teams.
- Assist with HR projects, audits, and operational rollouts. Support communication of HR policies and updates to staff where required.