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- The Commercial & Operations Manager leads the company's entire commercial and operational function across South Africa, Namibia, and Botswana — overseeing national and regional sales performance, distribution strategy, revenue growth, market execution, and commercial operations.
- This role requires a commercially astute leader capable of balancing strategic direction with rigorous operational execution across direct and distributor-led channels.
Key Responsibilities
- Commercial strategy Develop and execute commercial strategy across SA, Namibia, and Botswana
- Lead long-term revenue growth and market expansion initiatives
- Identify new commercial opportunities, partnerships, and channels
- Oversee pricing strategy, trade spend, and promotional effectiveness
- Monitor competitor activity, market trends, and customer dynamics
Operational Alignment
- Partner with operations, logistics, procurement, and finance
- Improve cross-functional communication and collaboration
- Align commercial planning with supply chain capabilities
- Identify operational gaps and implement scalable processes
- Drive reporting accuracy and process discipline
Team Development
- Build and maintain a high-performance commercial culture
- Mentor NSM and regional management capability
- Ensure succession planning and talent development
- Drive accountability, discipline, and execution standards
- Assist in recruitment and organisational structuring
Sales Leadership
- Lead and manage the National Sales Manager across all regions and territories
- Establish commercial KPIs, structures, and accountability frameworks
- Drive performance across direct and distributor channels in all three markets
- Ensure strong field execution, merchandising, and brand visibility Conduct regular performance reviews with NSM and regional leadership
Financial Management
- Manage commercial budgets and profitability targets
- Analyse sales data and market trends for strategic decisions
- Oversee debtors management in collaboration with finance
- Contribute to annual budgeting and forecasting processes
- Ensure activities deliver sustainable, profitable growth
Key Performance Areas
- Revenue growth
- Gross profit performance
- National sales target achievement
- Distribution growth and market penetration
- Execution standards across regions and territories
- Team performance and leadership development
- Debtors performance
- Operational alignment and process efficiency
- Customer retention and growth
- Commercial reporting accuracy
To apply immediately for this position click
here.
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