Reporting to the Group IT Manager
SCOPE/Description:
This job specification applies to the position of Group ERP Specialist within Group IT. The role supports group operations in deriving maximum value from SYSPRO and related ancillary systems across the organisation.
PURPOSE:
The purpose of the position is to assist group operations in deriving maximum benefit from their investment in SYSPRO and ancillary systems by providing system support, process improvement, training, reporting solutions, business intelligence support, and project implementation assistance.
RESPONSIBILITIES/ACCOUNTABILITIES:
Upgrade SYSPRO to the latest version at operations within the group.
Provide direct and advisory support for SYSPRO and ancillary systems to business units, with assistance from SYSPRO partners and other third-party vendors where required.
Provide job-specific and customised SYSPRO training to end-users.
Assess the use of SYSPRO at operations and implement required changes where processes are not aligned with expected operational business processes.
Review business requirements and implement solutions to improve the use of SYSPRO and introduce more efficient ways of working.
Keep up to date with current developments in SYSPRO and related technologies.
Use SRS, SSRS, SQL and related tools to maintain existing reporting solutions and develop new reporting solutions for SYSPRO and ancillary systems.
Implement Business Intelligence solutions to meet management requirements.
Comply with and implement group policies.
Work on multiple projects simultaneously, manage internal staff and third-party vendors, and proactively report to leadership on progress against tasks.