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- The Senior HR Officer is responsible for strengthening the HR function by providing advanced support across BBBEE verification, Employment Equity, recruitment, payroll, IR, and policy management.
- This role works closely with, and acts as backāup to, the HR Supervisor to ensure compliance, consistency, and effective HR operations across the Group.
- The position requires strong organisational skills, emotional maturity, and the ability to manage sensitive employee matters fairly while maintaining professionalism and confidentiality.
Key Role and Responsibilities
- Own and lead the Group's BBBEE verification process end-to-end – data collection, scorecard management, documentation and liaison with verification agencies.
- Attend Employment Equity (EE) committee meetings and act as the internal point of contact for the Group's external EE consultant, responding to queries timeously; manage and track progress against
- EE targets, and submit the monthly EE staff movement report to the EE consultant and maintain the EE file.
- Draft, review and update HR policies to remain aligned with current legislation and company
- standards.
- Draft employment contracts, letters of appointment, and termination documentation.
- Issue verbal and written warnings and hold disciplinary discussions with employees; assist with evidence gathering and hearing preparation, escalating the chairing of formal disciplinary hearings to
- the HR Supervisor and/or IR consultant.
- Manage full-cycle recruitment across the Group – drafting job adverts, sourcing, shortlisting, coordinating interviews, reference checks, drafting offers and onboarding.
- Provide basic payroll support by processing and verifying payroll inputs and assisting with employee payroll queries on Sage or a similar payroll system. This includes reconciling employee timesheets against the clocking system, capturing verified data on Excel, and importing this information into the
- payroll system to ensure accurate and timely payroll processing.
- Step in for the HR Supervisor during absences, covering day-to-day HR administration, payroll oversight and employee escalations.
- Maintain accurate, up-to-date personnel files, disciplinary records and HR documentation across all divisions.
- Responsible for completing all WC) documentation following workplace incidents and ensuring the full
- Injury on Duty (IOD) process is managed and finalised in accordance with COIDA requirements.
- Assist with ad hoc HR, EE and BBBEE-related projects as required.
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Required Competency
- Diploma in Human Resources Management or a related field (minimum requirement).
- 4–5 years’ generalist HR experience with BBBEE and EE exposure
- Proven experience managing or closely supporting a BBBEE verification process.
- Solid working knowledge of the BCEA, LRA, EE Act, COIDA and BBBEE Codes of Good Practice.
- Experience on Sage or a similar payroll system.
- Demonstrated full-cycle recruitment experience, including shortlisting and interviewing.
- High attention to detail and strong organisational and administrative skills.
- Emotionally mature and even-tempered, able to handle sensitive employee matters fairly and confidentially.
- Ability to work independently, take ownership, and manage competing deadlines under pressure.
- Strong verbal and written communication skills across all levels of the organisation.
- Computer literate, with proficiency in Microsoft Office (Word, Excel, PowerPoint).
- Willingness to travel to Group sites/branches as required.
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