|
|
- The Internal Sales Consultant is responsible for being a Brand Ambassador, answering calls from customers, being a marketing advisor in the company
- He / she contacts the potential business customers and advises them on the products, selling points, solutions to the customer’s needs and requirements, thereby creating sales, improving product knowledge
- Administering the relationship bonds with the new clients so that he / she can achieve his / her previously agreed sales targets in order to bring income into the Company
- Improve the overall profitability of the Company by reaching and exceeding sales targets monthly
- He / she works as a communicator between the clients and the company and settles the unsolved matters of the clients
- He / she acts as a sales advisor to the clients and assists the company with recognizing various sales business possibilities with future clients
- Meet, maintain and exceed sales targets utilising good negotiation, selling and deal closing skills
- Effective assistance with customer queries, maintaining excellent Customer Service and Customer Relationship Management levels at all times, timeously and effectively
- Accurate capture, processing and submission of sales orders, preparation of quotations etc, utilising effective product knowledge, good attention to detail, computer literacy and time management, and referring to the pricelists and product literature
- Be sales target driven, take initiative and be dynamic and timeously follow-up on sales, orders, back orders, returns etc
- Ensure that you are knowledgeable on products and technical issues as product knowledge is a vital tool to improving and increasing sales
- Ensure work efficiently in a fast paced environment, and accurate administration for easy access
- Speak clearly, have good command of the English language, and ensure enthusiastic switchboard relief
- Ensure timeous callouts are done to check on faulty units and facilitate returns in a cost effective manner
- Communicate customer anomalies (feedback, purchasing patterns, likes etc.) and market information timeously and effectively to the Sales Manager
- Keep updated with market trends, competitor movements, product information and knowledge
- Keep and stay motivated, enthusiastic and committed, as this improves sales and customer service
- Ensure that you are always productive, learning and growing
- Ensure that you know, abide by and follow the Company policies and procedures
- When necessary and required, complete documentation timeously (i.e. performance reviews, etc.)
- Manage your absence appropriately; follow required processes to ensure that your department is always optimally staffed over busy periods, shutdown, long weekends etc
- Recommend talented employees in the market for future employment with the Company
- General duties and ad hoc tasks, projects and requests when required
To apply immediately for this position click here.
|
|
|
- Min 2+ years Internal lighting/electrical sales experience in a comparable role
- Computer literate, recent SYSPRO experience is essential
- Excellent negotiation and communication at all levels
- Excellent organisational ability, be goal orientated, have excellent time management skills
- Good composure, be polite, well groomed, presentable, friendly, reliable and professional
- Ability to be dynamic and thrive in a fast paced, delivery driven, pressurised environment
- Ability to meet deadlines, quick turnaround times and executes last minute demands
- Common sense, take pride in your work, take ownership, be delivery driven and be confident
- Integrity, good judgement, be a self-starter, quick to resolve issues and provide solutions
- Excellent flexibility, relating, networking, presentation and communication skills
- Accountability, be honest, ethical, respectful, approachable, confidential and trustworthy
- Self motivated, disciplined, and have the ability to use initiative, meet deadlines and work independently
- Enthusiastic, a problem solving team player with a strong work ethic, and positive can-do attitude
- Anticipative, and proactive, plan, prioritise, multi-task and be willing to work a flexible schedule
- Contribute to team effort by accomplishing related results as needed, and work with team members to achieve collective goals, seek collaboration and build trust and confidence in others
- Wear the Company Uniform with pride and be a Company Brand Ambassador
- Set a personal example for yourself and others in areas of personal character, organisational skills, commitment and work habits etc
|