Buyer

Greeting customers, answering questions, and providing support. 
Scanning items, collecting payment, and issuing receipts.
Balancing cash registers, counting cash at the end of the shift, and maintaining adequate change.
Keeping the checkout area clean and tidy.

Meeting with clients to get specifications for the work they requested. Creating cutting lists and relaying instructions to the workshop for product fabrications and installation.
Managed quotations and invoicing for customers as well as accounts from suppliers.
Analysed competitor pricing and product offerings to ensure market competitiveness and business relevance, ensuring growth.
Site visits to the outlet stores selling prefabricated products.
Management of stock control and orders for all consumables needed in the company.
Cultivated strong relationships with clients to ensure loyalty and satisfaction.

Analysed store performance trends and created action plans to improve store operations. Negative trends analysed to mitigate negative growth.
Developed and implemented store policies and procedures to ensure compliance with all applicable health and safety regulations (NFS, Asure Cloud & Retail Operations).
Assessing of staff performance, as a whole and as individuals, to improve employer – employee relationship. Maintaining a key role in discipline including: grievances, formal hearings, and CCMA Cases.
Established and maintained positive relationships with vendors to promote timely deliveries and competitive pricing. Planning of purchases in accordance to company stock levels.
Developed and implemented comprehensive customer service policies and procedures, resulting in an increase in customer satisfaction.
Successfully identified and resolved customer issues, resulting in a reduction on customer complaints.
Overseeing of all departments, including Produce, Perishables, Bakery, Groceries, Receiving and Cash Office.

Midwater Superspar – September 2022 to August 2024
Senior Store Manager
Keeping track of stock levels to ensure ranging is complete and store has adequate stock on hand.
Planning purchases through calculated ordering and communication to mid-level managers.
Communicating with suppliers to keep sound business relationships, gain product knowledge and minimise losses due to damaged goods.
Ensuring customer service is up to standard and needs are met. Promotional planning to gain customers and increase growth.
Maintaining store cleanliness and good presentation, working alongside department managers.
Running expense, sales, and profitability reports on a regular basis.
Assessing team performance—as a whole and as individuals to improve performance.
Manage financial operations.

Midwater Superspar – July 2021 to August 2022
Store Manager 
Keeping track of inventory levels and ordering according to standards.
Making sure every product is suitable is ranged, stocked and priced.
Staying in touch with suppliers to keep good relations.
Ensuring customer service needs are met.
Maintaining store cleanliness, working alongside department managers.
Attend members meeting annually.
Manage financial operations.

Operating plant equipment.
Operating light earthmoving equipment.
Risk assessments for site jobs.
Maintenance on plant equipment.

Serving Customers.
Bartending.
Organising events along with supervisors.

Serving customers.
Bartending.