Personal Assistant / Admin Assistant / Financial Assistant / Assistant Bookkeeper / Secretary / Administrator / Admin Office Manager (Office Administration )

Provided executive support to the Managing Director, including diary management, confidential correspondence, and stakeholder liaison. Managed fleet administration including PDP renewals, licensing, servicing, and compliance tracking. Handled procurement through purchase orders, GRVs, buyouts, and certifications on eTrack. Supported internal sales through client quotations, CRM lead tracking, and sales reporting. Processed sales orders from confirmation through to invoicing, incorporating production and procurement management. Prepared weekly sales reports and pipeline summaries for management. Coordinated maintenance of laser and plasma cutters and fabrication machinery. Verified and cross-checked purchase orders, GRVs, and supplier invoices prior to payment release, maintaining strict financial controls.

Key achievement: Transitioned across three roles (buying, executive support, sales) within a single organisation, demonstrating adaptability and rapid skill acquisition.

Provided executive support across a construction materials business and a twenty-property portfolio. Managed high-volume diary management, confidential communication, and stakeholder coordination. Handled lease renewals, tenant invoicing, maintenance scheduling, and financial tracking. Processed invoices, quotations, and credit notes in Pastel and assisted with audit preparation. Verified and cross-checked all payment batches, supplier invoices, and reconciliations before releasing payments, ensuring accuracy and preventing errors. Managed vehicle and equipment maintenance scheduling, including vehicle services, licence renewals, and PDP coordination. Oversaw procurement of PPE and ensured compliance with safety requirements. Maintained accurate electronic and manual filing systems for all financial, tenant, and operational records. Developed and updated SOPs for office administration and financial processes.

Provided comprehensive executive support to the Directors and Sales Manager, including diary management and administrative coordination. Served as the first point of contact for the office, managing front-line reception, switchboard, and all general office administration. Prepared daily production updates, tracked employee output, and oversaw workshop administration, including job cards and production tracking. Administered HR functions, including contracts, payslips, leave records, and employee files. Monitored stock levels, coordinated procurement, and maintained accurate reports on consumables, PPE, and materials, including purchasing of welding equipment and gas for welding machines. Liaised with service providers for maintenance, IT, and other office-related services. Assisted with monthly target planning, production tracking, and invoice documentation, while supporting cross-departmental coordination on maintenance, quality control, and administrative functions. Documented and updated SOPs for procurement and workshop processes.

Managed diaries for the Managing Director and Financial Manager, scheduling meetings, events, and appointments. Typed correspondence, memos, and letters, and analysed sales figures. Generated monthly reports including GP, stock, reconciliations, and shipping invoices. Coordinated local and international travel, including visas and accommodations. Supported the sales team through sales coordination, managed company collateral, prepared executive presentations, recorded and distributed meeting minutes, and managed archives and backup documentation. Assisted with updating HR policies and procedures, and contributed to the development and documentation of SOPs to streamline administrative and operational processes.

Organised meetings and events, overseeing logistics and catering. Coordinated stock orders from suppliers and managed procurement processes. Managed the importing of electronics, including coordination with international suppliers and freight forwarders. Generated reports using Pastel, including daily sales, GP reports, back orders, and inventory. Maintained inventory, supplier, and customer records, loaded new stock items, and updated supplier and customer details in Pastel. Handled HR tasks including personal files, leave reports, and allowances for sales representatives. Managed office supplies and grocery shopping, recorded and distributed meeting minutes, and prepared export documentation.

Provided high-level administrative support to leadership in a fast-paced risk consulting environment. Managed complex diaries and prepared board packs and presentations. Handled sensitive client documentation with full confidentiality, including processing payouts, drafting password-protected electronic letters for policyholders, and updating beneficiary information. Ensured regulatory compliance through accurate policy updates and maintained meticulous filing systems.

Provided high-level administrative support to leadership in a fast-paced risk consulting environment. Managed complex diaries and prepared board packs and presentations. Handled sensitive client documentation with full confidentiality, including processing payouts, drafting password-protected electronic letters for policyholders, and updating beneficiary information. Ensured regulatory compliance through accurate policy updates and maintained meticulous filing systems.

Reported directly to three Executive Managing Directors, providing PA support and managing reception and executive diaries. Coordinated complex international travel, including flights, transfers, hotels, and visas. Processed expense claims via Oracle, transcribed dictation, and prepared board packs, presentations, and meeting documentation. Coordinated investor events and assisted with due diligence. Created monthly Excel dashboards, reconciliations, and financial reports, and verified documentation before processing. Oversaw office consumables, stationery, corporate gifts, and managed filing and document control systems.

Provided PA support to the National Sales Manager and coordinated nine Regional Sales Managers. Managed diaries, meeting preparations, and minute-taking. Prepared agendas, board packs, sales packs, and consolidated reports, and assisted with presentations and tenders. Produced monthly financial and operational reports, budgets, and sales target reports. Coordinated international travel, visas, accommodation, and catering for national and regional conferences. Handled booking and sales coordination, including reservations, rental bookings, transfers, and chauffeur services. Procured stationery and business cards for the sales team. Created sales packs for Key Account Managers and arranged customer gifts for all nine regions.

Assisted Executive MD and National Admin Manager with administrative tasks.
Managed diary, typing, filing, and all travel arrangements.
Organized meetings and prepared sales and board packs.
Processed payroll (weekly, fortnightly, monthly) for all staff, including casuals and contractors.
Calculated salaries, overtime, bonuses, and benefits accurately.
Handled procurement of stationery, groceries, and PPE.
Organized meetings, prepared sales packs, and board packs.

Provided executive PA support, diary management, and office administration.
Performed payroll processing, reconciliations, and data capturing.
Prepared financial and Excel reports for management.